Privacy Policy

Last Updated: October 30, 2024

Introduction

Welcome to Sarawak Travelers ("we," "our," "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website sarawaktravellers.com.

1. Information We Collect

We collect information to provide better services to our users. The types of information we collect include:

1.1. Personal Information

• Name
• Email Address
• Payment Information (through Stripe)
• Account Information (through Clerk)
• Comments (through Sanity)

1.2. Automatically Collected Information

• IP Address
• Browser Type and Version
• Device Information
• Operating System
• Referral URLs
• Date/Time of Visit

2. How We Use Your Information

We use the information we collect in the following ways:

2.1. Google Search Console

We use Google Search Console to monitor and analyze our website performance in Google Search. This tool collects information about your interactions with our site, such as the pages you visit and your search queries. This data helps us optimize our content and improve your experience.

2.2. Clerk

Clerk is our authentication and user management service. It stores your account information, such as your username, email, and password. Clerk ensures that your account is secure and allows you to manage your profile settings.

2.3. Stripe

We use Stripe to process payments securely. Stripe collects your payment information, including your credit or debit card details, to complete transactions. We do not store your payment information on our servers.

2.4. Sanity

We use Sanity as our content management system, particularly for handling comments and user interactions. When you leave a comment on our website, Sanity stores the comment data, including your name and email address. This allows us to manage and display comments on our site.

3. Sharing Your Information

We do not share your personal information with third parties except in the following cases:

• With Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing (Stripe), user management (Clerk), and content management (Sanity).
• Compliance with Laws: We may disclose your information if required by law, such as in response to a court order or legal request.

4. Security of Your Information

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. We use industry-standard encryption technologies when processing sensitive information, such as payment details.

5. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request that we correct any inaccurate or incomplete information.
• Deletion: You can request that we delete your personal information.
• Opt-Out: You can opt out of receiving marketing communications from us at any time.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our site. Cookies help us understand how you interact with our content and improve our services. By accepting this Privacy Policy, you consent to our use of cookies and similar tracking technologies.

Specifically, we use cookies to remember your language preference. This allows us to display content in your chosen language on subsequent visits. When you select a language, a cookie is set to track your preference for 7 days, ensuring that your experience on our website remains consistent.

For personalized advertising, cookies may track interactions to deliver relevant ads. You can adjust your ad preferences by visiting the Google Ads Settings page or opting out through the Network Advertising Initiative.

7. Acceptance of This Policy

By using our website, you agree to the terms outlined in this Privacy Policy. If you do not agree with any part of this policy, you should not use our website. Your continued use of the site following the posting of changes to this policy will be deemed as your acceptance of those changes.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on our website.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: sixthvisionmedia@gmail.com
SarawakTravellers
98000, Miri, Sarawak